The Department does not have the ability to change or check passwords or register students for classes. We only have the ability to provide overrides for closed classes. If you have problems registering due to password or PIN number problems on the iCampus Portal, please follow these instructions. WebCT help links are also provided.
| Action or Problem | Web Site | |
| ULID Homepage | https://secure.ilstu.edu/ulid/ | |
| ULID Activation for 1st time users | https://secure.ilstu.edu/ulid/activate/ | |
| ULID Email Forwarding. Off campus students must activate this so mail sent from ISU faculty and staff gets to your home or work email. | https://secure.ilstu.edu/ulid/forward/ | |
| ULID "Hint" to Reset Password. Complete this so if you forget your password you can reset it yourself. | https://secure.ilstu.edu/ulid/pwselfreset/securityquestion/ | |
| ULID password change site (use every 60 days) | https://secure.ilstu.edu/ulid/password/pwchange.phtml | |
| What to Do if You Forget Your ULID Password | Work with ISU Computer Help Desk http://www.ilstu.edu/helpdesk/index.shtml On-campus students go to Julian 115 8 to 4:30 with ID. Off-campus students contact the Help Desk; inform them you are an off-campus student; they will provide a way to reset the password. |
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| What to Do if You Forget Your Personal Indentification Number (PIN) | Read PIN information at http://www.registrar.ilstu.edu/crd/pinuid.shtml The PIN must be reset. The Registrar’s Office will assist in resetting the PIN, but they will need to see your photo identification. Go to the Student Service & Referral Center, Moulton 107, or fax a written request to (309) 438-8652. The written request must include your name, social security number, date of birth, a copy of your Redbird Card, the statement "default my PIN to my month and date of birth (mmdd)" and your signature. |
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| WebCT problems | Do NOT go to Help Desk. Instead see WebCT Help Page. | |
