ULID Activation, Reset, and PIN Help

Help prevent registration, iCampus portal, Milner Library, WebCT, and Blackboard problems.

Activate your ULID,
Use email forwarding,
Change your password every 60 days, and
Use the reset hint so if you forget your password, you can change it yourself.

The Department does not have the ability to change or check passwords or register students for classes. We only have the ability to provide overrides for closed classes. If you have problems registering due to password or PIN number problems on the iCampus Portal, please follow these instructions. WebCT and Blackboard help links are also provided.

A Flash video tutorial demonstrates all the actions below in order of presentation.

Action	Site
ULID Activation for 1st time users	https://secure.ilstu.edu/ulid/activate/
ULID Email Forwarding. Off campus students must activate this so mail sent from ISU faculty and staff gets to your home or work email.	https://secure.ilstu.edu/ulid/forward/
ULID "Hint" to Reset Password. Complete this so if you forget your password you can reset it yourself.	https://secure.ilstu.edu/ulid/pwselfreset/securityquestion/
ULID password change site (use every 60 days)	https://secure.ilstu.edu/ulid/password/pwchange.phtml
What to Do if You Forget Your ULID Password	Work with ISU Computer Help Desk Julian Hall 115 438-HELP (4357) 438-5716 (FAX) helpdesk@ilstu.edu http://www.ilstu.edu/helpdesk/index.shtml On-campus students go to Julian 115 8 to 4:30 with ID. Off-campus students contact the Help Desk; inform them you are an off-campus student; they will provide a way to reset the password.
What to Do if You Forget Your PIN in icampus portal	Read PIN information at http://www.ssrc.ilstu.edu/PIN/ The PIN must be reset. The Registrar’s Office will assist in resetting the PIN, but they will need to see your photo identification. Go to the Student Service & Referral Center, Moulton 107, or fax a written request to (309) 438-8652. The written request must include your name, social security number, date of birth, a copy of your Redbird Card, the statement "default my PIN to my month and date of birth (mmdd)" and your signature.
WebCT problems	Do NOT go to Help Desk. Instead see WebCT Help Page.
Blackboard problems	Do NOT go to Help Desk. Use the following: Blackboard CE6 student manual or View Flash tutorials on a variety of topics.