College of Education Technology Team

Contact the Helpdesk

DeGarmo 3
Telephone: (309) 438-7431

Meet the Student Technology Team

Need help?

Call the DeGarmo 3, (309) 438-7431, for assistance with:

computer problems
printer problems
software problems
network problems
software installation

The College of Education prides itself on offering its students, faculty, and staff the latest advances in technology as a tool to support teaching and learning. The Technology Team is available to assist in all questions concerning technology.

Ken Fansler

Director of Technology Services and Facilities Planning
DeGarmo 507
or call (309) 438-3497

Technology support staff management
Facilities and technology planning
Faculty/staff development and training
Online course development and support
Video capture and editing
Technology consultant for grant writing and implementation

Rob Fry

Technology Helpdesk Manager
DeGarmo 3

or call 438-7055

Help desk manager
- Manage student technology team
- Manage desktop support
Server administration

COE Backup Server
COE Web Server

Quotes for all new hardware purchases

Bruce Franson

Specialist, Computer Support
DeGarmo 532
or call 438-5409

FrontPage/Access/Excel technology workshops
Custom workshops for classes
Software installation/upgrades
Hardware installation, maintenance, repair
One-on-one faculty/staff training
Assistive technology support
Audio/video capturing, editing, DVD/CD creation
Data recovery
File Conversion

John Tarter

Instructional Communications Programmer III
DeGarmo 309
or call 438-7062 (DeGarmo 309 Lab: 438-5763)

Management of COE Computer Labs 307, 308, 309
Planning and developing lab resource activities
Equipment and laptop cart checkout
Individualized software and/or hardware training
Supervision of students working in COE Labs
Scheduling classes for DeGarmo 307 and DeGarmo 308

Amy Tuttle

Communications Specialist
DeGarmo 509
or call 438-8294

College of Education Web Site
- New Web sites and redesigns
- Calendar events
- Maintenance
- News stories
Teacher Education at Illinois State Web site
Departmental/unit Web site support
COE Web server administrator
Lobby kiosk support
Web software support and training
Web-based database support
Web-based surveys/forms

University Laboratory Schools

Jim Kurz

Specialist, Computer Support
U-High 226
or call 438-5085

Assist faculty with technology applications
Design and manage Web pages/FrontPage
Design new instructional applications of technology
Audio and video editing
BlackBoard support
Support for U-High streaming classroom videos
Laptop initiative support

Wes Matejka

Specialist, Computer Support
Metcalf 102

Instructional Technology Design
Computer Technology Support
Computer Lab Support
Metcalf Server Administrator
District Skyward Administrator